Contact Us
Call Centers

For Medicaid Beneficiaries who need guidance or information regarding program benefits, coverage, eligibility, or other related questions.
T: (787) 641-4224
TTY/TDD: (787) 625-6955 (Assistance for hearing impaired)

Monday through Friday
8:00 A.M. - 6:00 P.M.

Email:
prmedicaid@salud.pr.gov
For Providers who need guidance or information regarding Provider Enrollment Portal (PEP), Provider Secure Contact (PSC), or Learning Management System (LMS). For situations not related to the those mentioned previously, please contact the MCO/MAO.
T: (787) 641-4200

Monday through Friday
8:00 A.M. - 5:00 P.M.

Postal Address

Medicaid Program
Departament Of Health
P.O. Box 70184
San Juan, PR 00936-8184

Telephone: (787) 765-2929 Ext. 6700 Fax: (787) 763-5250
E-mail:
prmedicaid@salud.pr.gov

DO NOT use this email to send personal information. (Example: Documents related to web applications, Social Security card, medical plan, birth certificate, among others.)